Posts Tagged "compliance"

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Controlling Leakage in a Managed Travel Program

»Posted by on Dec 26, 2014 in Travel Management Centers, Travel Professional Resources | 0 comments

In order to manage business travel efficiently and maintain conformance with policy regulations, companies issue travel procedures that govern travel planning and cost reporting.  Owing to the many available travel options, the travel procedures provide detailed instructions for compliance. When making travel arrangements, employees are obligated to give primary consideration to the best interests of the company and any sponsors. The company expects employees to apply good judgment and professional integrity when planning business travel, in accordance with a code of ethics and to make travel plans at the lowest available cost. However, all corporate preferred travel programs experience some leakage at one point or another.   The loss of transactions through...

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ETS and Culture Change

»Posted by on Dec 23, 2014 in Business Practices, Electronic Travel Systems, Travel Professional Resources | 0 comments

When the ETS became mandatory at our agency, we found that there were several unpleasant surprises that had been lurking under the safety of our diffused paper processes.  A definite advantage of the ETS is that it made it much more difficult for various offices to operate their fiefdoms outside of the internal regulations and policies, and in some cases even appropriation law.  Where there was no political will to correct such violations, the ETS provided  an effective mechanism for bringing all parts of the organization into compliance. When we were in the initial pilot format, and the problems became more acute and obvious shortly after we required mandatory use of the system agency-side, we discovered several problems in our internal practices.  Many...

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Travel Manager Responsibilities

»Posted by on Oct 18, 2014 in Contracting for Travel Services, Electronic Travel Systems, Hotels, Travel Management Centers | 0 comments

As stated in the training materials, the role of the travel manager is to facilitate travel in a manner to ensure compliance. In the corporate market, compliance is monitored via a series of reports designed by the travel manager to assess how changes in policy and process effect overall behavior (compliance). Although the federal government has plans to establish similar oversight, the capability from a data standpoint is not yet available. Once the data does become available, the government will not be left without challenges. The most significant remaining challenge is that the roles and responsibilities of travel manager must evolve accordingly. Currently the primary role of federal travel managers is to ensure travelers understand and comply with policy,...

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Secure Flight and the Impact on ETS

»Posted by on Mar 3, 2014 in Airlines, Electronic Travel Systems, Travel Management Centers, Travel Professional Resources | 0 comments

Secure Flight is a Department of Homeland Security (DHS) Transportation Security Administration (TSA) traveler pre-screening program that matches limited traveler information against government watch lists to identify known and suspected terrorists, prevent known and suspected terrorists from boarding an aircraft, facilitate legitimate traveler air travel, and protect individuals’ privacy. The Secure Flight program added data elements that airlines were not previously collecting. The airlines must transmit the data, no later than 72 hours prior to flight time, to TSA for clearance to issue a boarding pass. If a reservation is made within 72 hours of the flight, the data is transferred at the time the reservation is made.  Secure Flight is intended to improve...

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E-Gov Travel Simplifies Travel Voucher Processing

»Posted by on Oct 19, 2013 in Business Practices, Electronic Travel Systems, Payment Methods | 0 comments

Implementation of E-Gov Travel simplifies the voucher processing. When I began my career in administrative accounting 19 years ago, our agency used the paper-based system for processing travel reimbursements. A traveler submitted a manually prepared travel voucher with original receipts to his/her approving official. The voucher and receipts arrived at the administrative office for payment by internal mail or hand delivery. Prior to issuing a reimbursement to the traveler, the administrative office reviewed the voucher and receipts. Every detail of the trip was analyzed for compliance to the Federal Travel Regulations and any pertinent accounting regulations to assure the claim for reimbursement was proper and valid for payment. Upon validation of the claim a...

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Data Mining, A Complete End-to-end Solution is Needed

»Posted by on Aug 14, 2011 in Business Intel/Data Mining | 0 comments

When it comes to data mining and collecting all of the information available to review compliance and leverage travel spend, once a completely integrated tool is developed and proven, we will still conduct our analysis the manual way.    The primary pieces that states have access to is the back end reporting provided by the travel agency and the credit card transaction reports. Oregon also has access to car rental information from our contracted car rental provider. Gathering airline and car rental spend is easy, just contact the TMC or car rental contractor.  The challenge that we face is gathering the hotel spend, especially the instate hotel spend where there is no air travel involved.   Since only ten percent of the states travelers use the...

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